Evolution and deepening
GEAR places a lot of importance on audience questionnaires. When I looked around after the performance, many audience members were enthusiastically replying to the questionnaire. The questionnaire response rate is 80% on average, with more than 97% of respondents saying they had enjoyed the show. The theater has a capacity of 72 seats. Unlike large theaters, the distance to the stage is small, and there is a lot of (non-verbal) communication with the cast. Maybe that is why audience members want to convey their feelings so much. Moreover, receiving those sentiments, the GEAR cast and staff try as much as possible to reflect this feedback in the next performance.
The name of GEAR’s director is given as On Kyakuyou, which means the audience. Actually, there is no director. With reference to the audience feedback, the cast, technical staff, stage staff, and sometimes production and floor staff meet and think about improvements. After each performance there is a feedback meeting at which they look at a video of the filmed performance and the audience questionnaires and discuss improvements. At the feedback meeting that I was allowed to attend, the participants, for example, watched the video of a dance scene, and someone said, “We want more energy here!” And viewing a scene that leads to the factory getting out of control, someone else said jokingly, “For example, maybe this could fall to the floor and move around. Magician, can’t you do something here?” To which the magician immediately quipped, in the Kansai dialect and laughing, “No way!” The performance videos and meeting videos are shared among not only those present at the time but all cast members and staff. Amazingly, this custom continues even today, after more than 4,500 performances.